Attitude
- Attitude is a critical concept in organizational behaviour that influences how individuals perceive, feel, and respond to their work environment. It consists of several components that shape an individual’s overall attitude towards their job, organization, and colleagues.
- We have attitudes toward the food we eat, people we interact with, courses we take, and various other things.
a relatively enduring organization of beliefs, feelings, and behavioural tendencies towards socially significant objects, groups, events or symbols.
Hogg & Vaughan 2005, p. 150
...a psychological tendency that is expressed by evaluating a particular entity with some degree of favour or disfavour.
Eagly & Chaiken, 1993, p. 1
Components of Attitude
Cognitive
The cognitive component of attitude refers to an individual’s beliefs, thoughts, and perceptions about a specific object, person, or situation. For example, an employee might believe that their company values employee well-being, leading to a positive cognitive attitude.
Affective
The affective component of attitude reflects an individual’s emotional response or feelings towards a particular object or situation. In the workplace, this component involves the emotional aspects of job satisfaction or dissatisfaction. For instance, an employee who enjoys their work tasks and feels content in their role exhibits a positive affective attitude.
Behavioural
The behavioural component of attitude encompasses an individual’s actions or intentions in response to their beliefs and emotions. A positive behavioural attitude might involve high engagement, productivity, and commitment. Example: An employee consistently goes the extra mile to help colleagues and takes initiative to improve processes, showcasing their commitment to their job.
Behaviour
- Work behaviour is one of the important aspects of Human Behaviour. It is an individual’s communication with others at the work place.
- It involves both verbal as well as non-verbal mode of communication
- Organizational citizenship behaviour (OCB)
- Counterproductive Work Behaviour
- Interactions With Colleagues
- Conflict Resolution At Work